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Pinuk's Review for Pulse8

 Pulse8 (Broadband Fixed Line)
Posted: 22nd Jul, 2023    By: Pinuk
Full Star Full Star Full Star Full Star Full Star
Title: Excellent Service and Value
-2023 update-
5 years with Pulse 8 and they have been nothing short of faultless. Now FTTP is available I have made the decision to move due to cost - Pulse8's current pricing isn't something I can stretch to. Their support has consistently been excellent – even down to sending me an email the next day after my call to confirm my services had been ceased on their systems. Try getting that from your average ISP!

I'm sad in a way to be leaving!

-2019 Review-
Have been with Pulse8 for a year now and I have to say I'm impressed. My connection has been reliable and consistent over the last 12 months, with any issues being dealt with quickly and effectively (important as I work from home a couple of days each week).

They may seem more expensive than more well known competition, however this is only true if you compare them against other ISPs new joiner offers (or retention deals) with long contracts. They are cheaper than most (if not all) of the big ISPs out of contract rates.

In fact, in the year I have been a customer they have reduced their prices twice which is a refreshing change and means I avoid the rigmarole of chasing a retentions deal or moving to another ISP just to avoid a significant price rise.

Their offering of no setup fees, 30 day contracts and very cheap landline call rates is good value in my opinion.

Time With Provider: 5 Years
Package Name: 40/10 home fibre
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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