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timpayne's Review for Chess Telecom

 Chess Telecom (Broadband Fixed Line)
Posted: 02nd Dec, 2020    By: timpayne
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Terrible
Disgraceful service, zero customer support. It would appear that Chess care only for the money. I was a customer of Chess for many, many, years, but after lack of support and indifferent care over a hardware issue, I informed Chess that I would no longer require their services, giving them their required termination time. They continued to supply unwanted and unneeded service for several months after the termination date, without informing me, until the threatening phone calls started. I repeatedly informed them that service was no longer required, but they still supplied unwanted service and they are now threatening to take me to court for unpaid invoices. How many times do you need to say "stop"??
Not to mention providing excessive and unneeded services;- effectively not fit for purpose, which I might put in a claim for. I feel robbed. So utterly fed up with them I will be leaving negative reviews wherever I can, will be posting my views on social media, and getting the press involved. "Chess" and "Satisfied" are two words I would be surprised to find connected.

Time With Provider: 4 Years
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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