Just tried signing up with them, they were keep changing the installation date and realised that their knowledge is not adequate enough therefore when a problem comes they are way slower than even TalkTalk. So I had to cancel and go back with TalkTalk for now. I have to mention that I am not entirely happy with TalkTalk either but it seems that I have no other choice.
Time With Provider: 2 Weeks
Package Name: they were keep changing the installation