I'd never heard of FTTP until I moved into a new property in Chepstow. Aquiss were one of the large list of potential independent alternatives to OpenReach and one of the more affordable.

I contacted them via an online form with a few questions before I went ahead with the contract, and received a call back from them with some very friendly and helpful information, including recommended routers.

Based on the excellent customer service, I went ahead with the online order and subsequently received the necessary information needed in order to set up my internet connection, all in a clear and simple format for anyone to understand.

The internet connection via Aquiss is pretty much flawless as far as I can tell and I have enjoyed uninterrupted streaming / gaming / web access since connecting with them.
Highly recommended.