I have been with IDNet since May 2011 when they supplied me with Residential ADSL Broadband. My telephone service was provided by another company. On the rare occasions that I have phoned them a friendly member of their team answers after a short time. They are always helpful and with their knowledge the problem is resolved in a short time.
In recent years I was able to upgrade to FTTC and chose a 40/10 yearly contract. My download speed, when I check, is usually about 35 to 38 mbps and more recently I chose IDNet to supply my landline telephone service which was transferred without any problems using the same number.
Their contact number is a Freephone number if ever you need to contact them by phone.
I highly recommend IDNet. This is how all companies should operate.

Michael Hubbard