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Y's Review for Hyperoptic
Hyperoptic (Broadband Fixed Line)
Posted: 23rd Apr, 2021
By:
Y
Title: Planned outage during office hours!
Great bandwidth. Unfortunately poor customer service. It’s the second time that they have given us 2 weeks notice for planned maintenance. As someone who has to work from home, their planned maintenance/outage during office hours can’t come at a more inconveniet time.
We have begged them to either carry out the work during out of office hours or weekends, but they were not willing to change
Time With Provider: 3 Years
Package Name:
We have begged them to either carry out the work during out of office hours or weekends, but they were not willing to change
Time With Provider: 3 Years
Package Name:
Value
Speed
Support
Services
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