After experiencing major difficulties getting hold of customer services with my previous ISP, when FTTP became available I decided to look for a new provider.
As most of the ISPs who could supply this get slated for poor service, I thought I would give Andrews & Arnold a try. I had heard them mentioned on forums previously and I never saw anyone have a bad word to say about them.
So Openreach came and did the install about ten weeks ago and it was all stable and fast for about 30 hours... It seems that the engineer had made a bad splice when installing the fibre.
Not A&As fault of course. Their service desk was easy to contact and after some checks arranged for another engineer. Everything has worked perfectly since.