Have been with IDNet since 2012 and have always found them to be extremely helpful and responsive. So important to have support that isn't halfway round the planet from home and thus manned by people who simply don't have a clue about your personal circumstances.
In a village environment, ADSL speeds are not high (around 2.5 meg) but plenty good enough for our household's basic requirements. There is unfortunately no fibre through this village, if there was I would upgrade my account with IDNet with no hesitation.
I have also put our telephone landline with them now, the transfer was done efficiently and within the quoted time-span. We aren't "heavy users" so the pricing and package suits us very well.
I have a family member elsewhere in the country also using IDNet's fibre service and he is very happy with it.
The fact that I've stayed with them for nine years says all you need to know. They simply do what it says on the tin...provide an excellent service and support.