I’ve been with iDnet for such a long time that I can’t remember when my husband first joined. He died 13 years ago and iDNet already felt like old friends. I think what I appreciate most, particularly having talked to people who use the big providers, is that it’s so easy to get through to someone if you need help. For many years ‘Press one for sales’ press two for support’ was the welcome message and I have never had to wait for an answer. I’ve tried hard to persuade friends to join when they get fed up with the mega companies and their cheap deals but sady they all prefer to have bad service and pay £5 less a month. I don’t understand it.

For the past five years or so I’ve had telephone as well as broadband through iDNEt and I’m very glad I changed.

Take a bow iDNET. You’re the best out there.