Poor Service from the Start! i spoke to Community Fibre to have a new Fibre connection which would be activated on the 12th of January. i was not told an engineer would need to come out a day earlier to install the fibre, and as a result missed him. i then got a text message saying the service can not be installed. i phone up the same day to get the Engineer back out on Friday 14th. waited all day, no sign no phone call. i spoke again to the customer service team who told me there were no appointments and still waiting for one to come through. its a good job BT haven't disconnected us yet and we may end up staying with them at this rate.