Aquiss are a rare breed of old-school ‘carers’ who do seem to be bothered about your experience.

Ours was a difficult transition to FTTP. But I went with Aquiss on reputation - I’ve always believed in backing smaller ISPs with customer focus and this was borne out by my experience signing up.

I’ve been kept updated and all my questions answered and not made to feel awkward for asking them. For busy people who need information fast, this is worth a great deal.

I hope Martin and Florence get to to see this (from your now resident zoo man), and understand that I am really pleased with the service and I look forward to continuing this relationship going forward.

This is how it ought to be done. Bravo.