Reviews
Sponsored Links
☰ Login   /   Signup ⚲ Search
The following page displays a list of all the broadband ISP reviews posted by olliereedshipflask (display name) to this system. Reviews can be edited by both the author and admins.
◉ 

ISP Reviews by olliereedshipflask

 Aquiss (Broadband Fixed Line)
Posted: 23rd Feb, 2023    By: olliereedshipflask
Full Star Full Star Full Star Full Star Full Star
Aquiss are a rare breed of old-school ‘carers’ who do seem to be bothered about your experience.

Ours was a difficult transition to FTTP. But I went with Aquiss on reputation - I’ve always believed in backing smaller ISPs with customer focus and this was borne out by my experience signing up.

I’ve been kept updated and all my questions answered and not made to feel awkward for asking them. For busy people who need information fast, this is worth a great deal.

I hope Martin and Florence get to to see this (from your now resident zoo man), and understand that I am really pleased with the service and I look forward to continuing this relationship going forward.

This is how it ought to be done. Bravo.


Time With Provider: 1 Weeks
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
 iDNET (Broadband Fixed Line)
Posted: 20th Apr, 2021    By: olliereedshipflask
Full Star Full Star Full Star Full Star Full Star
I moved to IDNet very recently. Having reached the point where I was unable to wait any longer for Zen's glacial email communications (if they even responded at all) I was very pleased to see that IDNet had reduced the price of their Superfast SOGEA offerings and decided it was time.

The move was executed flawlessly - and so fast I hadn't even realised it had been done.

Emailing results in prompt communication with someone who knows what they're doing and doesn't fob you off (good stuff Brian).

I was initially concerned that my sync speed had dropped from 63Mbps to 56Mbps - but Brian assured me this was a case of sitting it out until the accurate error correction was re-applied. He was right - 48 hours later, I am re-synched @ 63.

I no longer have a voice service I don't need, and I can get very fast response support and comms for only £1 a month more than I was paying with Zen.

So far, a happy customer.

Time With Provider: 1 Weeks
Package Name: Superfast Standard SOGEA
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
 Zen Internet (Broadband Fixed Line)
Posted: 15th Feb, 2023    By: olliereedshipflask
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Oh. Dear.
Tried to re-join Zen, and immediately there were issues with being unable to use the same email address as before. 'Fine', I thought, I will just use another. Everything seemed to go OK but then noticed my order wasn't moving forward - indeed with errors recorded in the status pages on the customer portal.

Despite promises of working with Openreach to figure out what was wrong (a simple migration order), nobody seemed to take ownership of the problem and I lost confidence and decided to cancel the order.

It took a week of webchats, calls, and emails to get anybody to commit to giving me my money back. Eventually I got it, but none of it was done pro-actively.

They were once awesome. Fairly shocked at this decline.

Time With Provider: 1 Weeks
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.00
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £26.50 - 27.00
150Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £21.99
150Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5649)
  2. BT (3547)
  3. Politics (2578)
  4. Openreach (2327)
  5. Business (2304)
  6. Building Digital UK (2263)
  7. FTTC (2054)
  8. Mobile Broadband (2015)
  9. Statistics (1815)
  10. 4G (1703)
  11. Virgin Media (1654)
  12. Ofcom Regulation (1485)
  13. Fibre Optic (1414)
  14. Wireless Internet (1410)
  15. FTTH (1382)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules