I've only been with iDNet for a week but I've already had a really positive experience with them. From the get-go, their team was incredibly helpful. On the day of installation, there was an issue with cityfibre missing their appointment but iDNet stepped right in and smoothed things over.

Their customer service is second to none - quick to respond, thorough in their support, and always happy to follow up. When I had queries about my hardware post-installation, I received prompt and effective assistance via email.

In terms of cost, iDNet may be average in price, but the level of customer service I've received is far beyond what I would normally expect. It's worth every penny.

The support staff are approachable and can be reached via email or phone.

So far, I am thrilled with the service and support I have received from iDNet and would highly recommend them. They have certainly lived up to their reputation for unbeatable customer service.

With regards to the speed, it is excellent, not seen internet as fast as this ever!

I'll be sure to update this review as my experience with iDNet evolves!