Moved from Zen to save a few quid and am very impressed on all fronts though there was a bit of a bumpy migration of my FTTP connection due to an issue at BT with the migration order (BT's fault, not theirs or mine as all the correct information was provided) but they were very upfront and honest with the details.
Latency is consistently lower and I am blown away by the level of control they give their customers over their connection as well as how helpful and knowledgeable all the staff are.
Time With Provider: 4 Weeks
Package Name: Home::1 (OR FTTP 115 Mbps down/ 20 up)