CloudScape provide services over normal Openreach lines, so they are about as fast and reliable as any other Openreach provider. So really when I'm shopping for ISPs I'm looking at cost vs customer service -- and with CloudScape, you get incredible customer service. They have real phone lines! With real people on the end of them! The tech support knows more about broadband provision and router settings than I do! They are a small company, so there are only a few people on the phone lines - so if you have to call twice in one day, it's usually the same person answering, and they usually remember you straight away. You don't have to explain your problem 10 times to 10 different people before getting cut off and having to do it all over again. You just get your problem fixed quickly and efficiently by knowledgeable professionals. I couldn't recommend CloudScape Connect more!