Posted: 04th Jun, 2010 By: MarkJ

Business ISP Easynet Connect has warned small businesses that their internet connections could be "
brought to a crawl" as staff make use of bandwidth hogging media streaming services to follow the
World Cup via office broadband links. The concern echo's an almost identical claim from ISP Eclipse Internet late last month (
here).
Easynet points out that a fairly standard office of 20 workers streaming the world cup via the BBC's highest quality iPlayer TV service at the same time would consumer 30Mbps of bandwidth, rising to 75Mbps for 50 staff! Even a low bandwidth radio broadcast would eat up to 2.4Mbps if 50 people are using it.
Chris Stening, MD of Easynet Connect, said:
"Traditionally, small businesses face a dilemma when deciding whether to allow employees to follow major sporting events during office hours. Whether it is through their PCs, phones or even pocket radios it is likely that fans will find a means of following the football regardless. This year however, small businesses need to consider the technical issue of bandwidth provision with large numbers of fans, especially those who are part of ‘generation Y’ who instinctively look to the internet to follow live events, using their work internet connections to follow the tournament.
We’d urge businesses to act now to avoid any reduction in connectivity or productivity. Smaller companies should audit their ongoing and future bandwidth requirements and ensure that their connection can support their most critical applications as well as managing spikes in demand. For example, one person viewing full HD streaming via the BBC’s iPlayer requires 1.5Mbps, so to have five people using this kind of service without impacting upon other services would require a minimum connection of at least 8Mbps without considering the bandwidth required by apps such as VoIP or email."
The ISP warns that this kind of usage is significantly higher than the relatively modest day-to-day activity of checking email and conducting VoIP calls etc. Easynet Connect points out that those most likely to suffer are businesses who have cut corners by adopting consumer grade "
business" broadband connections (i.e. high contention and low quality of service measures).
Stening added:
"The biggest worry is for small businesses that are using consumer broadband packages, or low-end business packages whose connections are generally highly contended, sharing their line with other local businesses or households. This type of connection can leave small businesses completely powerless as their connection is slowed down by other people’s demand for shared bandwidth, whether it is the office next door using streaming or the 4pm traffic spike when children return from school.
Having a low contention ratio is important for helping small businesses at the best of times and especially at times of high demand. This said, high bandwidth connections such as 100Mbps fibre are more affordable and accessible to small businesses than ever before, leaving them free to make the most of the World Cup without interrupting their connectivity."
Broadband is a shared "Best Efforts" platform and so those who believe that such problems will be isolated to office workers are sorely mistaken. As a result even those who aren’t following the football could also risk having their bandwidth affected by their football loving colleagues and neighbours.
In reality this isn't the first major event to test broadband ISPs and office networks. The recent General Election caused huge interest among internet users and sent online video traffic into the sky, although we don't know any offices that crashed because of it. Most people also still prefer the higher quality and better presentation of a traditional TV to watching such events on a computer.
In any case many businesses probably aren't in a position to change ISP in time for a single event like the World Cup. Easynet recommends that managers should at least discuss any concerns with their ISP ahead of time. Other firms may prefer to restrict bandwidth or offer employees the ability to watch key matches in their own shared office environment. In short, plan ahead.