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UPDATE2 ISP TalkTalk UK Suffers Serious Web and Voice Service Failure

Posted: 06th May, 2011 By: MarkJ
talktalk uk ispInternet and phone provider TalkTalk ( AOL UK , Tiscali , Opal ) has today been struck by a serious network failure that resulted in a number of key websites and services being taken offline.

TalkTalk.co.uk Currently Displays the Following Message

We're experiencing a technical issue this morning that means you can't access our website, or visit MyAccount or Tiscali Business Portal, at the moment. We are sorry about this and are working hard to get this resolved as soon as we can.

This issue also led to disrupted voice services for some customers who were unable to make or receive calls for a short time, this is now resolved. We will keep you updated throughout the day, thanks for your patience and apologies once again.

We note that TalkTalk's Business portal, blog site and members forum appear to have been unaffected by the outage. The issue itself began earlier this morning, although some customers reported seeing the first login problems yesterday evening.

So far, with the exception of a brief outage on TalkTalk's voice services, the situation does not appear to have had any obvious impact upon the ISPs broadband access. It's not known what has caused the outage and there is no firm ETA for a fix.

UPDATE 1:00pm

TalkTalk appears to be attempting a restoration of its primary website, although it's still extremely slow to load and does not appear to be coming up properly.

UPDATE 1:15pm

TalkTalk.co.uk seems to be back to normal. Awaiting news on what caused the outage.
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