Popular ISP Be Broadband is in hot water with some of its former customers after it issued an e-mail about returning their BEBoxes (wireless routers) after cancellation and did so by using the TO: field instead of the encrypted BCC: one. Apparently 302 private email addresses were revealed to other recipients.


According to the BE Usergroup some customers have already complained that the mistake constitutes a breach of the Data Protection Act (DPA), while others claim to be taking the matter up with the governments highly ineffective Information Commissioner's Office (ICO).

Unfortunately mistakes like this appear to happen all the time and we've seen quite a few over the years from both big and small ISPs alike.