IDNet Statement

As you will appreciate, due to the very small amount of calls we receive during these times, it was not previously realistic to employ staff 24/7 on the chance one or two calls might come in.

However, many of our valued Customers voiced concern with the inability to actually speak to a member of the Support Team outside business hours. In today's increasingly 'on-line' society we understand that Customers can feel undervalued by some companies when they are constantly met with email only assistance and off-shore call centres.

It is for this very reason that IDNet are committed to providing free UK based Support and in a further effort to maximise Customer Satisfaction we are pleased to announce the introduction of 24/7 Support.