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Consumer magazine Which? has surveyed 7,057 of its readers to learn which companies offered the country’s best and worst customer call centres. Unfortunately it’s bad news for BT and TalkTalk, which both ranked the lowest with just a single star out of five for satisfaction. Meanwhile Zen Internet did well to come top with five starts.
Customers of the broadband based BT TV (YouView) service may be pleased to know that the operator claims to have become the first UK Pay TV provider to offer customers the chance to buy-to-keep the box set of ‘Game of Thrones’ and other premium programmes through a partnership with HBO.
Internet provider C4L has announced that they’ve begun the deployment of a new 10Gbps (Gigabits per second) capable fibre optic network across the large seaside town of Bournemouth (Dorset) on the south coast of England, which is intended to benefit local businesses.
A new online YouGov poll of 100 IT decision makers in Scotland, which was commissioned by Cityfibre, has reported that 92% of respondents view high quality, fast broadband as important to the success of their company and yet 52% felt as if connectivity in Scotland was worse than other parts of the UK.
Pure fibre optic ISP Hyperoptic has announced that their 1000Mbps capable Fibre-to-the-Premises (FTTP/B) network has just reached residential boats in London’s South Dock marina (including South Dock and Greenland Dock), which we guess makes it a “Fibre-to-the-Boat” service. Ho ho.
Criminals who cause misery to many thousands of people every year by pulling vast amounts of BT’s vital copper telecoms and broadband cable out of the ground (Metal Theft) may be displeased to learn that the operator has agreed to continue its work with the independent crime-fighting charity Crimestoppers.