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EE and Three UK Named Best Mobile Operators for H2 – 2015

Wednesday, February 10th, 2016 (1:07 pm) - Score 939
wireless mobile broadband mast vodafone uk

RootMetrics has today published their latest biannual report into the reliability, call / text performance and Internet (3G and 4G data) speeds of the United Kingdom’s four primary Mobile Network Operators (MNO), which saw EE pick-up the most wins and Three UK come a more distant second.

Apparently the results are based off 874,586 tests from across the United Kingdom (testing performance during driving, at stationary outdoor locations and at over 1,400 indoor locations), which also involved 24,000 miles of driving.

Otherwise the scoring (RootScore) for each category is presented in a very general way, with 0 being the worst and 100 being the best. Overall EE came out as the highest rated operator and they were followed by Three UK (84.5), Vodafone (78.6) and O2 (76.6). See below for more details.

Scott Stonham, RootMetrics General Manager of Europe, said:

“EE continues to provide the best mobile performance across the UK, but we’re seeing some of the other operators making good improvements across all the different ways we use our mobile phones.

Choosing the mobile operator that’s right for you is not one-size-fits-all. While some people care most about fast mobile internet so they can watch videos or download music without delay, others just want to know that they can reliably make a call or send a text.

Consumers can use this report to make informed decisions based on where they live and how they tend to use their phone.”

Sadly the study made no attempt to separate 3G from 4G performance and we also don’t get any kind of rural vs urban results split. Likewise it would have been good to see how the networks performed, particularly in respect to Mobile Broadband speed, at different times of day (e.g. daytime vs evening) but we don’t get that either.

rootscore_uk_mobile_operator_ranking_2016
rootscore_uk_mobile_operator_ranking_by_category_2016

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
6 Responses
  1. Avatar JamesM

    Not really a suprise. I have 3 and wife has BT mobile, both are good (but BT mobile is limited to 30/30 on 4G

    3 however.. http://postimg.org/image/wgecfk1gz/

    Good show to both and both deserved.

  2. Avatar Deano

    BT Mobile now offer 4G extra which I’m happy with tend to get around 59/14

  3. Avatar JamesM

    im still capped so I need to call them

  4. Avatar Andrew

    O2 – 1

    Hahahahahahahahahahahahahaha

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