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Openreach UK Prep Special Offers for Salisbury and Mildenhall

Tuesday, January 7th, 2020 (3:47 pm) - Score 1,815
fttp engineers outside salisbury cathedral openreach

Openreach has unveiled some new special offers to help ISPs facilitate their analogue telephone (WLR) to digital voice (VoIP), and copper to “full fibre” (FTTP), Exchange Upgrade trials (here, here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively.

The trials are vitally important as they will help to determine how similar technology migrations will occur over the next 10-15 years (eventually they’ll be done across the UK as part of a much more intensive programme). Moving millions of consumers on to the new platforms will not be easy and one way to help soften the blow is to avoid the process causing any unexpected charges for customers, which is where the new offers may help.

Due to this Openreach has proposed to test a series of special offers in Salisbury and Mildenhall, which will launch on 3rd February 2020 and end on 4th May 2021. At the time of writing these are still subject to Ofcom approval and agreement to the appropriate regulatory waivers being put in place, which means that they could be withdrawn if those aren’t given (unlikely to happen).

Openreach Statement

The offer is only available where a CP migrates its own customers to a target technology in the trial exchanges. The offer will consist of:

    * Free connection to the closest bandwidth available on the strategic products in the trial areas i.e. FTTP, SOGEA, SOGfast or SOTAP dependant on which products are available.

    * Rental charge of migrated product will not be increased for 12 months from the date of connection. Following the 12 month discounted period the rental price will revert to the prevailing price in the price list for the new product that has been migrated to. If the service is ceased, changed or moved to a different CP in the 12 month discounted period, the rental price will revert to the prevailing price in the price list.

    * No charges for left in jumper recovery or ceasing of tie cables resulting from migrations to the strategic products in the trial areas.

Proactive rebates will be applied for lines that have migrated by the owning CP using the appropriate product migration order journey up to three months following the date of connection. See price list entry for full pricing details.

Openreach recognises that the operational trials in Salisbury and Mildenhall are critical to the success of the coming intensive period of technology migrations over the next 10-15 years. Openreach also recognises that industry has to work together to ensure success and reach the goals of:

    * Stop Sell of WLR, MPF and ISDN in Salisbury in Dec 2020 and in Mildenhall in May 2021.

    * Withdrawal of WLR, MPF and ISDN in Salisbury and Mildenhall trial areas by December 2022 (MPF withdrawal in Mildenhall only where fibre alternative is available).

In its programme to withdraw WLR products, Openreach has given more than seven years notice.

Additionally, Openreach is currently seeking agreement with industry on the ‘Ultrafast Upgrade‘ process which sets out a timeline to Stop Sell and then Withdraw ‘legacy’ products in affected exchange areas in five years or longer dependant on FTTP build in the exchange area. We are conscious that the trials require a withdrawal timeline which is necessarily accelerated versus either the WLR withdrawal timeline or the Ultrafast Upgrade ‘legacy’ product withdrawal timeline.

Additionally, in Salisbury, as Openreach aims to reach every premise in the trial area with FTTP and it prioritises investment in this strategic technology, it intends to stop investment in capacity at some VDSL [FTTC] cabinets. This will predominantly be where we see low demand with long lead times and high costs to uplift. We will provide further updates in due course.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
2 Responses
  1. Avatar Marty says:

    Is this the same as the 0.5mbps trial for VOIP? I ask because I’m in a fibre first area but I don’t know as of yet if it’s possible to carry voice from copper to FTTP.

    1. Avatar Sol Pope says:

      Hi Marty, i’m Sol. I think i may be able to help you, i work at the BT Local business Office in Norwich.
      If you can give me a call on 01603 789898 to discuss further.

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