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ISP Sky Broadband UK Drops 59Mbps Fibre and Phone to £25

Friday, February 28th, 2020 (10:55 am) - Score 2,702
sky broadband uk logo 2017

UK ISP Sky Broadband (Comcast) has today discounted the price of their “Superfast Fibre” (FTTC at average download speeds of 59Mbps) package by -£2 to make it £25 per month for the first 18 months of service (£32 thereafter). On top of that they’ve also removed the setup fee (usually between £9.95 to £19.95).

As usual new customers will receive unlimited usage, a wireless broadband router, Sky Talk line rental (standard call rates), access to WiFi hotspots from The Cloud, Sky Shield (Parental Controls and Anti-Malware), Sky Talk Shield (nuisance call blocking), Speed Guarantee (i.e. if performance drops below the Guaranteed Minimum Download Speed within the first 30 days of your service, they will give you your money back) and email.

NOTE: Sky’s Superfast Fibre discount will be available to order until 12th March 2020.

Customers can optionally add the £5 Sky BroadbandBoost” add-on, which among other things will help you to get WiFi in every room (or your money back). On top of that the boost also runs daily health checks on your line, gives you more internet filtering controls for family access to the internet (Sky Buddy) and includes an extra 2GB of data for Sky Mobile (if you have that).

Sky Broadband Essential
* Average download speed 11Mbps (1Mbps upload)

PRICE: £20 a month for 18 months (£27 thereafter) + £20 one-off setup

^ The 1st April price rise will make this £22.

Sky Broadband Superfast
* Average download speed 59Mbps (18Mbps upload)

PRICE: £25 a month for 18 months (£32 thereafter)

Sky Broadband Ultrafast 1
* Average download speed 145Mbps (27Mbps upload)

PRICE: £39 a month for 18 months (£44 thereafter)

Customers can optionally add free Evening and Weekend calls to UK landlines and mobiles for an additional monthly charge of £5 or Anytime calls for £8. On top of that there’s a £12 option that gives you anytime calls and calls to 50 worldwide destinations. Pay TV services can then be added from a further £12 per month if you so wish.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
17 Responses
  1. Marty says:

    What are the rules for re-contracting for a better price? As far as I know you have to pay for the rest of your contract before negotiating a new one. That why I can’t stand these long 18-24 month contracts. I prefer 12 months but they seem to be going the way of the dodo.

    1. Sky says:

      It’s seem everything will be locked into 18-24 months contract now. I can see EE rip off pay monthly sim only has gone from 12 to 18 months now (except pay monthly phone is 24 months)

      I agree as these longer contract does pissed everyone off.

    2. Mark Jackson says:

      Nothing to stop you trying to re-contract early for a better price, although obviously it’s usually more advantageous to do this at the end of your term, when the operator perceives a higher likelihood of you leaving.

      https://www.ispreview.co.uk/index.php/2017/04/retentions-tips-cutting-broadband-bill-without-switching-isp.html

    3. alison says:

      Wonderful – price rise e-mail yesterday – this today. I am only 9 days into it so I am going to call them. I want my price dropping by £5 to match this AND my £10 setup back or I am cancelling the lot.

      Takes the piss.

    4. Meadmodj says:

      Longer contracts are inevitable in what is a very volatile period and the leading ISPs needing longer to justify the headline freebies.

      Existing customers should keep an eye on correspondence from their provider and remain proactive.

      A relative suddenly shocked by their Sky subscription hitting £140 per month (didn’t have email or online account) was able to get a sizeable discount on both the their broadband and Sky Complete including in particular free anytime calls which they were paying extra for previously. The elected products they can cease anytime. OK they were out of contract but Sky was trying to reach them before then but it went in the bin.

      BT in January sent out correspondence to certain customers offering a free Amazon Echo if they renewed their contract (3 months before contract end) and while BT will obviously always encourage up-sell some of current BT plans have a no price rise guarantee (except for call element of the packages which went up recently by 12p pm).

      The problem of course is whether you leave it closer to the contract end and hope other ISPs will be making significant offers at that time.

      Caveat emptor no more significant than in the broadband business.

  2. Rob_ says:

    Any update on Sky’s FTTP release?

    1. t0m5k1 says:

      That what their ultrafast is BUT it depends on whether the FTTP infrastructure is in your postcode

    2. Rob_ says:

      I have FTTP and i know SKY have released ultrafast info, but they arent selling it off Openreach as yet (certainly not in any of the areas i have looked at) and certainly not in my area.

    3. John says:

      T0m5k1y,

      Sky’s current Ultrafast offering is only G.Fast.

      They have confirmed intention to sell OpenReach FTTP but it seems to have been delayed.

    4. Lol says:

      v-soon.

    5. Rural FTTP says:

      If Sky were looking to launch FTTP with the 1GB / 500 tiers available the 13th would be about the earliest sensible date to do it given the ~2 weeks order to install lag, combined with the addiction of the big 3 of launching products on a Friday. This offer in the OP runs until the 12th, likely just a coincidence.

  3. Christopher Smith says:

    Is this price cut for a limited time promotion or is it permanent?

    1. John says:

      It’s in the article above.

      Available until March 12th

  4. Mike says:

    -£2 now

    +£2 in April (RPI)?

    1. Mark Jackson says:

      The Sky Broadband Essential package has been at £20 for awhile, but it’s the only one of the three affected by April’s price rise. Sky do not follow RPI or CPI increases, so they’re usually bigger hikes.

  5. Gary says:

    ‘Superfast copper’ not a bad price either.

  6. dee.jay says:

    Sky wrote to me confirming they would extend my offer of £21 for Sky Fibre Pro for another 12 months, didn’t even have to ask! Have had their ADSL/VDSL for over 12 years, got no problems with it at all

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