Home
 » ISP News » 
Sponsored Links

GWS Ranks 33 UK Cities for Business Based Mobile Network Use

Thursday, Apr 2nd, 2020 (1:10 pm) - Score 672
City of london square mile united kingdom

A new study by Global Wireless Solutions (GWS) has examined mobile network (mobile broadband) performance for business connectivity across 33 UK cities, which among other things attempts to identify the best one for remote working. Overall Liverpool came top, while London only managed to rank 25th and Dumfries was bottom.

The study involved GWS engineers collecting 936,249 data and voice task tests on iOS and Android devices during Q4 2019, which was conducted alongside nationwide business research polling in early 2020 of over 200 businesses (ranging from 100 employees to over 5,000 through Vanson Bourne).

The GWS Business OneScore evaluation process then measured network performance by taking into consideration voice, data, video, coverage and reliability metrics, based on what’s important to businesses. Overall the results claim to have found that operators are “meeting customer expectations on mobile network speed” over 96% of the time, but a lack of “great coverage” is still claimed to be impacting business productivity.

Summary of Key Findings

* 75% of businesses agreed that completing various online activities in 4 to 6 seconds (e.g. loading news and other websites) was an acceptable length of time to wait.

* Only 18% of businesses cited speed as a common complaint.

* 75% of businesses claim that, as a result of their organisation not receiving excellent mobile coverage, employee productivity suffers.

* 45% of businesses consider having reliable and adequate connectivity to enable more employees to work from home, as a priority for mobile telecoms over the next 12 months.

* 39% of businesses said their employees have complained about mobile network coverage, closely followed by dropped calls (28%). In addition, 53% of businesses said they would like to see more consistent voice call accessibility and quality from their operator.

* 77% of businesses make and receive traditional phone calls daily.

* Voice quality, calls connecting and network coverage were the top three most important network performance considerations for businesses.

As for the mobile network testing itself, GWS only provides a very vague ranking and doesn’t offer any useful details on the results for each city or by each mobile network operator.

Figure 1. GWS Business OneScore Rankings

Market Business OneScore™ Rank
LIVERPOOL 1
CARMARTHEN 2
WORCESTER 3
LINCOLN 4
CARDIFF 5
WARWICK 6
NORTHAMPTON 7
GLOUCESTER 8
BRADFORD 9
BRISTOL 10
SOUTHAMPTON 11
BIRMINGHAM 12
EXETER 13
STAFFORD 14
OXFORD 15
NOTTINGHAM 16
GLASGOW 17
MANCHESTER 18
NORWICH 19
LEICESTER 20
CAMBRIDGE 21
BANBURY 22
CHICHESTER 23
WINCHESTER 24
LONDON 25
NEWCASTLE UPON TYNE 26
EDINBURGH 27
SUNDERLAND 28
WARRINGTON 29
READING 30
DURHAM 31
LEEDS 32
DUMFRIES 33
Share with Twitter
Share with Linkedin
Share with Facebook
Share with Reddit
Share with Pinterest
Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
Search ISP News
Search ISP Listings
Search ISP Reviews
Comments
3 Responses
  1. Avatar photo mike says:

    GWS appear to be inventing cities. Carmarthen?

    1. Avatar photo Ryan says:

      It’s just Carmarthen, last time I checked Dumfries is not a city too.

  2. Avatar photo Archie says:

    I bet all the ‘business’ is taking place in Liverpool.

Comments are closed

Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
The Top 15 Category Tags
  1. FTTP (5516)
  2. BT (3515)
  3. Politics (2538)
  4. Openreach (2297)
  5. Business (2262)
  6. Building Digital UK (2245)
  7. FTTC (2044)
  8. Mobile Broadband (1973)
  9. Statistics (1788)
  10. 4G (1664)
  11. Virgin Media (1619)
  12. Ofcom Regulation (1461)
  13. Fibre Optic (1395)
  14. Wireless Internet (1389)
  15. FTTH (1381)

Helpful ISP Guides and Tips

Promotion
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact
Mastodon