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Rootmetrics – EE and Vodafone Named Best in Wales for Mobile

Wednesday, April 15th, 2020 (10:04 am) - Score 1,231

RootMetrics has today published the results from their latest H1 2020 study of 4G and 5G mobile network and mobile broadband performance conducted across Wales, which is based on over 156,000 scientific tests conducted during the first couple of months of 2020. Overall EE and Vodafone UK are neck and neck at the top

The report on this study is fairly brief and doesn’t offer much solid information on either their approach to testing this time (e.g. what Smartphones they used?) or the locations tested, although most (but not all) of their work tends to centre on or around big metropolitan areas like Cardiff.

At this stage the coverage of ultrafast 5G based mobile networks in Wales remains tiny and as such most of the results from this report are likely to reflect 4G and possibly some 3G based network results. Overall EE and Vodafone were neck and neck almost across the board and both returned an identical score of 93.3 out of 100 points.

In terms of mobile broadband speeds, EE just about managed to come top with an aggregate median download rate of 31.6Mbps, although hot on their tail was Vodafone with 30.8Mbps. After that we have to drop someway down to see the usual pair of Three UK on 13Mbps and O2 with 11.5Mbps at the bottom.

rootmetrics wales mobile network scores h1 2020

Vodafone appeared to show the most improvement this time and were “excellent across the board” in 1H 2020. “In our last round of testing, Vodafone won or shared two awards in Wales, but in 1H 2020, Vodafone won or shared all seven awards and improved its rankings from second place to first place in four categories: overall performance, network reliability, call performance, and text performance,” said the study.

Suffice to say that EE are now at risk of losing their hold on the top spot in Wales and we’ll be interested to see if Vodafone can continue their improvement when we come to the next H2 2020 study.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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6 Responses
  1. Avatar Michael V

    Well… Vodafone has been busy here in Wales! Previously it was Three & EE best for the Reliability category. Think that was H2 of 2018.
    I do usually put Rootmetrics on to run in the background mapping Three’s 4G.
    Well, it’s about time someone knocked EE off the top spot. Well done Vodafone. O2 usually seems to be at the bottom all the time!

    [According to the Cardiff mapping area, it’s actually the city + surrounding areas inc: Vale of Glamorgan & Rondda Cynnon Taf / Valleys.]

    If they state the whole of the country then I’m presuming tests were done all around Wales.

    • Avatar Mobileman

      For me vodafone normally beat ee for indoor coverage stability. I wish rootmetrics factored this in more than just raw speed .

    • Avatar New_Londoner

      Based on the table in the story, it does look beyond raw speed, covers reliability, accessibility, etc too.

    • Avatar Michael V

      Hey @mobileman. Reliability = coverage. It is a bit of an odd way to reference it! I’ve seen plenty of improvements in Three coverage around my places. The village I lived in until recently has really poor outdoor EE coverage with no inside to 1 bar upstairs on 3G-HSPA+. No 2G or 4G! Currently back in a village just outside Cardiff & mostly seeing 2G as mobile 2 is on an MVNO that uses EE’s networks.

  2. Avatar Chris

    Unfortunately with Vodafone prepare to be miss billed, over charged and just be lied to in general. Worse mobile company for billing customers correctly was fined millions. So do yourself a favour don’t use Vodafone.

  3. Avatar Michael V

    I do have a Vodafone sim that’s used for international calls. Discovered yesterday that Vodafone has improved LTE-A coverage across my village & speeds are immensely fast!

    Last month I spotted the new mast that has been put up [to carry 5G also.] So I see they’re improving.

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