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EE Mobile UK Extend Free Unlimited Data Offer for NHS Again

Friday, January 15th, 2021 (8:15 am) - Score 1,632
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Mobile operator EE (BT) has announced that their offer of free unlimited data (mobile broadband) to customers who work for the National Health Service (NHS), which was due to expire on 31st January 2021, is to be extended again until June 2021 due to the on-going COVID-19 crisis.

Since launching on 9th April 2020, the offer has been taken up by over 300,000 NHS staff and the operator is still accepting new registrations online with a valid NHS email address. In addition to benefiting from Unlimited Data, NHS staff also receive a 20% discount on their bill, as well as the ability to extend this to friends and family members.

Marc Allera, CEO of BT’s Consumer Division, said: “Over a quarter of a million NHS staff are benefiting from unlimited data and they’ve told us how crucial it is when they’re out vaccinating people and for keeping in touch with loved ones after a busy shift. We want as many NHS workers to benefit as possible, so I ask that if you know someone who works in the NHS please spread the word.”

However, it’s noted that the situation is a bit different for NHS customers on BT Mobile. On BT NHS customers who have already registered for unlimited data will continue to enjoy it until June, BUT unlike with EE this is not available for new sign-ups.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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18 Responses
  1. JitteryPinger says:

    What about the thousands or even millions who are losing income, forced out of earning a living and being able to pay bills.

    What about the ones who have lost jobs…. and now probably in debt with EE.

    This virtue signalling is starting make my stomach spin.

    I would like to make these companies aware that this sort of thing will be remembered and not in a positive manner for the majority.

    1. 125us says:

      Virtue signalling. Is that your code word for being outraged that anyone dare offer the hand of help to someone who isn’t you?

      If you’re really that jealous you could always seek employment with the NHS?

    2. Lister says:

      I’m not a huge fan of EE but they’re a commercial business not a charity or government and don’t exist to support key needs like that. For that you should look and complain to the central government. But it’s nice when a company has some virtues that are worth signalling, so credits to them for that.

    3. JItterPinger says:

      jealous? why would I be jealous of unlimted when I have unlimted data…. on two networks no doubt.

      Why don’t you try arguing with the whole statement and not just a key word.

    4. New_Londoner says:

      In the response to the comment by JitteryPinger, although totally off-topic, anyone having problems paying their EE bill should read https://ee.co.uk/content/dam/everything-everywhere/documents/managing-debt.pdf. All of the other ISPs should have equivalent policies accessible from their websites.

      On the broader point that JitteryPinger makes in their post, whilst clearly a huge problem for the people affected, it is not the fault of an ISP that any of its customers is “forced out of earning a living and being able to pay bills”. All the ISPs will have policies like EE’s for handling such issues, however, suggesting that they are somehow at fault for the situation and that they will be held to account for it is more than a little ridiculous.

      Let’s try to keep a sense of perspective (and stay on-topic)!

    5. Micky says:

      Government shouldn’t act like a charity either, the blame for being unable to fulfil your side of the contract falls on either ones self if not affected by lockdown or the government/those who voted for this tyranny.

    6. JItterPinger says:

      @New_londoner – You obviously don’t understand, and you probably never will, everybody will carry on blind until it the problem hits close to home.

  2. Cdm says:

    I was in hospitality and lost 40% of my pay since March and since then I’ve had to move houseshare to save money, my EE contract was cut off because I couldn’t make full payments and now being chased by moorcroft.

    Other than furlough at only 60% of my pay due to zero hour contracts I’ve had no help from any companies and even the grants being given out my hospitality unions and charities failed to pay most grants due to being overwhelmed.

    Even universal credit will only help with half my rent costs (£200) and after getting my furlough that only works out at an extra £73 per month, I’m lucky not to have bills to cover as they included in my rent.

    Thanks to Voxi for helping me with the £10 sim

  3. a welshman says:

    and no free data for kids in wales

    1. Meadmodj says:

      Devolution issue. Having UK Government appointments acting at UK and England only level simply creates confusion. To solve it we need regional devolution in England so it is clear at what level funding and ownership is.

      Having said that the devolved Governments were granted another £800m in December for COVID related support and it is up to the Welsh Government how their share is spent on things they own. In this case Kirsty Williams for Wales should be driving support for children education during the crisis.

      As for the NHS unlimited mobile data my understanding that is based on NHS email or NHS IDs and they are not discriminating which NHS.

  4. MikeC says:

    Damned if you do
    Damned if you don’t

  5. James says:

    FUP 600gb lol they charge a big whack bit only data 600gb vodafone has 3tb three has unlimited someone used over 10tb a month no issue

    1. Bubblesthefish6 says:

      You do realise that it’s not physically possible to use 10TB a month over a mobile data connection . Even over 5G, the most you will be able to use is 1TB a month. Even then thats using your connection non stop. I get what you mean about the low data FUP, that’s one of the reasons why I hate EE. Still tho your claims seem slightly misleading.

    2. James says:

      Lol you can use 5TB done it a few times over 4G network now on 5G network during lockdown been hitting 200gb+ a day with ease….

    3. kandisplat says:


      Its perfectly possible to download 10TB over a mobile connection.

      I regularly went over 1TB when I had a 4G signal, I used it as it was sold to me. unlimited.

      Since my speed went from 30mbps on 4G to over 500mbps on 5G, 10TB doesnt seem all that unrealistic.

  6. Kamzol says:

    You’re cheating

  7. Mark Pool says:

    I work for nhs but don’t have a nhs email account so how can I get this offer

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