Virgin Media O2 to Create 400 New Jobs Ahead of Network Plans

Broadband ISP, TV and mobile operator Virgin Media and O2 (VMO2) have today announced that they will recruit a further 400 UK staff (c.300 will be field engineers and 100 will work in retail roles), including 100 apprentices, as part of a £10bn plan to upgrade their fixed line and 5G mobile networks over the next 5-years.

The newly merged telecoms giant has previously talked about a plan to expand their gigabit-capable broadband network (via FTTP) to reach an extra 1 million premises “within 12 months of the merger closing” (total of c.16 million). After that, they’ve also mentioned an “ambition” to then connect a further 7 million homes. Meanwhile, their 5G rollout will also benefit from the extra investment.

More recently, VMO2 has announced that they will go back to upgrade their entire fixed line network (some c.14.3 million premises in existing Hybrid Fibre Coax areas) to “full fibre” (FTTP) by the end of 2028 (here). A wholesale solution for UK ISPs is also being prepared. Suffice to say that the operator will need to complement all of this by hiring more staff.

As a result, there are now more than 300 Field Engineer positions on offer with Virgin Media between now and the end of this year. No prior experience is required, with successful applicants given on-the-job training, ongoing business support and even a company vehicle. Positions will be available across the UK – including in London and the South East, the North West and Scotland.

Gareth Turpin, VMO2’s Chief Commercial Officer, said:

“As a customer-first business, we offer the very best service and expertise to everyone however they need us. The retail positions we’re recruiting play a vital role in supporting and serving our customers as they continue to return to the high street. We welcome applications from anyone with a passion for helping others and a love for technology, those who are eager to learn and deliver the very best customer experience.

It’s an exciting time to join Virgin Media O2. Whether it’s customer service jobs in the North West, Field Engineering roles in the South East, or retail positions in Scotland, investment in our people across the business is helping us on our mission to upgrade the UK and do more for our customers at a time when connectivity has never been more essential.”

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