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ISP News Archives for July 14, 2023

 
optical fibre exchange openreach

14th Jul 2023 (7 Comments)

Ofcom has proposed to tweak how it calculates one of Openreach’s regulated Quality of Service (QoS) standards for Ethernet and Dark Fibre repairs, which would replace the current “on-time repair” target with a “mean time to repair” target. The change reflects the fact that the operator’s performance has improved, not worsened.

grain_connect_fttp_build

14th Jul 2023 (17 Comments)

Homes and businesses in the Northumberland (England) town and civil parish of Blyth have been named as some of the next to benefit from Grain‘s (Grain Connect) ongoing roll out of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network – using Point-to-Point (PTP) architecture.

uk customer satisfaction index

14th Jul 2023 (24 Comments)

The Institute of Customer Service (ICS) has just published their latest biannual UK Customer Satisfaction Index (July 2023), which finds that Tesco Mobile (ranked 7th), Sky Mobile (ranked 16th) and giffgaff (ranked 34th) were the only telecommunications providers to make their table of the top 50 organisations.

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Comms-Council-UK-Logo

14th Jul 2023 (2 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their annual shortlist of finalists for the organisation’s 2023 industry awards event.

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The Top 15 Category Tags
  1. FTTP (6024)
  2. BT (3639)
  3. Politics (2720)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2144)
  8. FTTC (2083)
  9. Statistics (1899)
  10. 4G (1814)
  11. Virgin Media (1763)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1405)
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