Home » UK ISP News Archive » Daily Archives: July 16, 2024 (7 Posts Found)

ISP News Archives for July 16, 2024

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GWS Rank Virgin Media and EE Best for UK Broadband and Mobile in H1 2024

16th Jul 2024 (10 Comments)

Network testing firm Global Wireless Solutions has today published the results of a new study that examined connectivity experiences in the UK, which saw Virgin Media (O2) win two awards for ‘Best Broadband Experience‘ and ‘Best Combined Connectivity Experience‘, while EE came top for ‘Best Mobile Experience‘.

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Full Fibre UK Broadband ISP Toob Launch Cheaper Social Tariff

16th Jul 2024 (4 Comments)

Alternative network operator and gigabit broadband provider toob, which is deploying a full fibre (FTTP) network across parts of Southern England (they also share some of CityFibre’s infrastructure), has today become the latest ISP to launch a cheaper social tariff for those on certain state benefits.

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DrayTek Survey Reveals What UK Businesses Think of their ISP

16th Jul 2024 (4 Comments)

Networking kit manufacturer DrayTek, which is a familiar name in the broadband connectivity world, has published a new ‘ISP Performance and Perceptions Survey 2024’, which reveals what business users really think about their Internet Service Provider and what they view as their most crucial connectivity needs.

Juniper Research Names Top UK Mobile Operators for Satisfaction

16th Jul 2024 (2 Comments)

A new Juniper Research survey of 3,300 UK mobile subscribers has named the top mobile network operators with the highest overall levels of customer satisfaction (measured by net promoter score). Tesco Mobile ended up ranking highest for overall customer satisfaction, with an NPR (Net Promoter Rating) of 93%. But it’s bad news for Three UK.

Which? Shames Broadband ISP Virgin Media UK for Poor Customer Service

16th Jul 2024 (43 Comments)

Consumer magazine Which? has today written to the CEOs of Virgin Media (O2), Scottish Power and British Gas in the hope of “urging them to improve their customer service“, which comes after a survey conducted by the magazine found all three to be the “worst broadband and energy firms for customer service.”

UKIB Boost Wildanet’s Cornwall UK FTTP Broadband Rollout with £35m UPDATE

16th Jul 2024 (0 Comments)

The UK Infrastructure Bank (UKIB), which was setup by the previous government to help crowd-in private investment for infrastructure projects, has today committed £35m to help alternative network provider Wildanet accelerate their rollout of gigabit-capable full fibre broadband across South West England.

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UK Ranks 35th out of 229 Countries for Broadband Speed in 2024

16th Jul 2024 (6 Comments)

Analyst firm M-Lab and comparison site Cable.co.uk have today published their 2024 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 110.99Mbps (up from 93.62Mbps last year) – ranking us 35th fastest in the world (down from 34th in 2023).

Cheapest Big ISPs for 100Mbps+