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ISP O2 UK Suffers Sharp Decline to 602000 Broadband Subscribers

26th July, 2012 (24 Comments)

Mobile operator and ISP O2 UK (BE Broadband) has released its latest results to 30th June (Q2), which revealed that their fixed line broadband subscriber base saw a shock fall to total 602,000 (-15,800 in the quarter). That’s a nosedive from the -2,500 lost in Q1-2012 and the -5,000 lost during Q4-2011.

Six UK ISPs Named as Which Mags Recommended Broadband Providers

26th July, 2012 (3 Comments)

The latest Which? magazine study of broadband quality, value, performance and general customer satisfaction has awarded its Recommended Provider status to six UK ISPs including Zen Internet, Utility Warehouse, Eclipse Internet, PlusNet, BE Broadband and O2. Sadly other ISPs didn’t do so well.

Sky Broadband UK Breaks the 4 Million ISP Subscribers Milestone

26th July, 2012 (5 Comments)

BSkyB (Sky Broadband) has today released its latest results to 30th June 2012 (Q2), which saw it add +138,000 new home broadband customers in the quarter (down from +212k in Q1) and reach the milestone of 4,001,000 internet access customers.

UK ISPs Give Conflicted Response to New Open Internet Code of Practice

26th July, 2012 (1 Comment)

Yesterdays release of a new voluntary Open Internet Code of Practice (OICP), which is designed to tackle Net Neutrality concerns by requiring members to ensure the provision of full and open internet access, has today received a starkly mixed response from the UK’s fixed line broadband ISPs.

UPD TalkTalk UK Unveil Free TV Service and Falls to 4.047m Broadband Subs

26th July, 2012 (2 Comments)

Budget ISP TalkTalk has today announced the launch of its new “FREE” TV service, which is based off the YouView (IPTV) platform and will be offered at no additional monthly cost to the providers existing ‘Plus‘ broadband and phone customers. But there’s a catch.

RIPE Supply of IPv4 Internet Addresses Set to Run Dry for UK and EU ISPs

26th July, 2012 (1 Comment)

The boss of UK business ISP Andrews & Arnold (AAISP), Adrian Kennard, has warned that RIPE NCC, which handles the distribution and registering of internet addresses for most of Europe, is “forecast to run out” of IPv4 addresses this very weekend. But what does that mean for ordinary folk like you or me?

B4RN Buy Capacity for its FTTH Lancashire Rural Broadband Network from GEO

26th July, 2012 (2 Comments)

The £1.86m B4RN (Broadband 4 Rural North) scheme has moved another step closer to launching its community-built and ultra-fast 1Gbps fibre optic broadband (FTTH) service, which will reach several villages across rural north Lancashire UK, after it signed a crucial capacity deal with Geo Networks (GEO).

Orange UK Home Broadband ISP Subscribers See Tiny Growth to 714000

25th July, 2012 (1 Comment)

It finally happened. After years of waiting Orange UK (Everything Everywhere) has today reported its first tiny sliver of growth in their fixed line Home Broadband subscriber base, which increased from 713k in Q1-2012 to 714,000 in Q2 (up by +1,000). But what about future services and superfast packages?

UPD 3 ISPs Snub BSG Launch of New UK Net Neutrality Code of Practice

25th July, 2012 (5 Comments)

The Broadband Stakeholders Group (BSG), a UK government supported think-tank, has launched a new Voluntary Code of Practice to ensure “the provision of full and open internet access” and to prevent ISPs using Traffic Management practices to “degrade the services of a competitor“. But three of the country’s largest ISPs have refused to join.

ASA Ban Virgin Media TV and Website Ads Over Misleading Performance Claim

25th July, 2012 (8 Comments)

The UK Advertising Standards Authority (ASA) has, yet again, upheld complaints against two “misleading” TV and website adverts for Virgin Media’s superfast broadband packages. In particular BT successfully challenged Virgin’s claim that its service did not suffer from “buffering” on internet video streams.

BT Top 6.36 Million Broadband Subscribers as FTTC Passes 11M UK Homes

25th July, 2012 (7 Comments)

BT has released its latest results to 30th June (Q2-2012), which saw their retail broadband ISP subscriber base add +85,000 new customers (down from +136k in Q1) to reach a total of 6,365,000. The operators superfast up to 80Mbps capable FTTC (BTInfinity) service also expanded to pass 11 million UK homes (up from 10m in Q1).

ISP John Lewis Broadband Offers 6 Months FREE UK Internet and Calls

25th July, 2012 (2 Comments)

The internet access division of high street retailer John Lewis, which launched in April 2012 after taking on customers from Waitrose Broadband and Greenbee, has begun offering the first 6 months of broadband and calls absolutely free to new customers.

BT Infinity UK Deploy Firmware Fix for Super Slow FTTC Broadband Bug

25th July, 2012 (0 Comments)

BT Retail informs ISPreview.co.uk that the super slow bug, which caused some BTInfinity superfast broadband (up to 38/78Mbps) subscribers with the ISPs HomeHub3 (HH3) router to experience sub-1Mbps speeds when using a wired/LAN connection (wifi was unaffected), is now being fixed with a new firmware update.

Three UK See Average Monthly Mobile Broadband Usage Double to 1.1GB

25th July, 2012 (0 Comments)

Mobile operator Three UK claims that the average monthly data consumption of its Mobile Broadband customers has effectively doubled from 450MB (MegaBytes) one year ago to 1.1GB (GigaBytes / 1100MB) today. They’ve even done a video to celebrate.

Top 10 Fastest and Slowest UK Cities and Towns by Broadband ISP Speed

25th July, 2012 (2 Comments)

A new study of broadband performance across fifty of the country’s “most populated towns and cities” has revealed that the average UK broadband download speed grew by 16% to 7.84Mbps (up from 6.74Mbps in 2011). Meanwhile London tops the speed chart with an average of 13.262Mbps, while Norwich came last on 5.336Mbps.

Virgin Media UK Holds at 4.38 Million Broadband ISP Subscribers for Q2 2012

24th July, 2012 (9 Comments)

National UK cable operator Virgin Media has today released its latest quarterly results (Q2-2012), which saw their broadband ISP subscriber base increase by just +4,000 in the quarter to total 4,385,600 (significantly down on the +30,500 added in Q1-2012 and +17,500 in Q4-2011). But what of a future 200Mbps product?

Game of Whack a Mole Continues as Big UK ISPs Block More Pirate Bay IPs

24th July, 2012 (7 Comments)

Several of the UK’s largest six ISPs, including Sky Broadband, Virgin Media and TalkTalk, have added more IP addresses to their controversial court ordered block of The Pirate Bay website. But the site, which was blocked for helping to facilitate internet piracy, has already responded by adding yet more addresses.