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Ofcom Clear Openreach FTTP Migration Trials with Softer Rules

29th Jan, 2020 (7 Comments)

Ofcom has today implemented softer rules to support Openreach’s (BT) IP (VoIP) and FTTP UK migration trials in Salisbury and Mildenhall (here), which aim to test the processes for moving customers off older copper broadband ISP and telephone services. Discounts and a new bulk migration process are part of the changes.

London Grid for Learning Goes National with Broadband Boost

29th Jan, 2020 (5 Comments)

The London Grid for Learning (LGfL), which until now has worked alongside Virgin Media Business to supply ultrafast broadband connectivity to around 3,000 schools (over 1.2 million children) in the capital city, is taking its efforts UK-wide and renaming to the National Grid for Learning (NGfL).

FACTCO Bring 10Gbps Broadband to 180 Baltic Creative Firms

28th Jan, 2020 (1 Comment)

UK ISP FACTCO (Fibre & Communication Technology Company) has announced that they’ve extended their 10Gbps capable “full fibre” network to cover all of the 180+ businesses (c.600 staff) in the Baltic Creative CIC, which is situated within Liverpool’s (Merseyside) Baltic Triangle area and is supported by the Government’s voucher scheme.

Huawei You GO! UK Green Lights Firm for non-Core Telecoms Kit

28th Jan, 2020 (21 Comments)

After a protracted period of uncertainty the UK Government has today confirmed that kit from Chinese technology giant Huawei and other “high risk vendors” will be banned from the “sensitive” core of future UK 5G and “gigabit-capable” fixed broadband ISP networks, although non-core 5G kit (antennas, street cabinets etc.) will be exempt.

Ofcom Drop Probe of BT Excess Construction Charges for Biz Lines

28th Jan, 2020 (0 Comments)

Ofcom has decided to drop last year’s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK business lines (Ethernet services etc.). The regulator made their decision in light of the “limited consumer harm” and “proactive steps” that Openreach had taken to address the issue.

Ex-BBC Journalist Now TalkTalk’s Director of Corporate Affairs

28th Jan, 2020 (3 Comments)

Broadband ISP TalkTalk UK has hired the former BBC journalist and campaign strategist, Lucy Thomas, to be its new Director of Corporate Affairs. Lucy joins from the communications agency, Edelman, where she was Senior Director, leading campaigns and advising major brands like Coca Cola on reputation, PR and political campaigning etc.

ITS Recruit ex-Virgin Media Biz Boss to Help UK Full Fibre Plans

28th Jan, 2020 (0 Comments)

The ITS Technology Group (its.), which runs a number of fibre optic and hybrid wireless broadband ISP networks across parts of the United Kingdom (often offered via wholesale), has recruited the former Head of SME at Virgin Media Business – Dave Ferry – to help support their future “full fibre” roll-out plans.

BT Bring 100% of Customer Service Calls Back to UK and Ireland

28th Jan, 2020 (9 Comments)

UK ISP BT has today confirmed the completion of their long-running strategy to end the outsourcing of customer support, which previously resulted in related calls being answered in India and the Philippines. Instead 100% of such calls will now be answered in the UK and Ireland, which has completed a year ahead of schedule.

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A New Twist on Light to Boost Secure Quantum Fibre Optic Links

28th Jan, 2020 (9 Comments)

A team of South African and Chinese scientists have figure out how to harness multiple quantum patterns of twisted light (from a laser) so that it can be sent across a conventional single mode fibre optic cable (these can usually only support one pattern), which wouldn’t ordinarily be possible without a custom made fibre.

People’s Fibre Set to Rollout FTTP Broadband in North Wales

28th Jan, 2020 (6 Comments)

Feedback from readers has enabled us to confirm that the new UK full fibre ISP People’s Fibre, which has so far declined to say precisely where they intend to roll-out their new 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network, will begin one of their first deployments in North Wales.

Kier Secures Deal to Help Openreach Rollout Fibre Broadband

27th Jan, 2020 (0 Comments)

Civil engineering firm Kier has today secured a new “multi-million pound” Openreach Network Services Agreement (ONSA), which is their first with the network operator. The deal will see them assisting the telecoms giant in deploying and maintaining both fibre optic and copper broadband services across Hampshire and Berkshire.

Ultrafast Broadband ISP Glide Appoints Richard Jeffares as CTO

27th Jan, 2020 (0 Comments)

UK ISP Glide (Glide Business, Glide Student, Glide Residential and Glide Shared Living), which has an ambition to cover 200,000 premises by the end of 2020 (mostly fibre optic), has appointed Richard Jeffares to be its new Group Chief Technology Officer (CTO) in order to help lead the provider forward.

Virgin Media UK to Extend Hub 4 Broadband Router Availability

27th Jan, 2020 (40 Comments)

Credible sources have informed us that cable broadband ISP Virgin Media will soon start to expand the availability of their new HUB 4.0 (ARRIS TG3492LG-VMB) router outside of the new 1Gbps DOCSIS 3.1 areas, which we understand is intended to help tackle “hotspots” (i.e. areas where local lines are being heavily used).

Openreach Add 227 Rural UK Areas to FTTP Broadband Rollout UPDATE

26th Jan, 2020 (107 Comments)

Network provider Openreach (BT) has announced that 227 new UK locations – 250,000 premises – are being added to the roll-out phase of their 1Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP technology, which this time appears to focus on some of the “harder to reach” villages, market towns and rural areas.

Vodafone Created Most UK Complaints in Q3 2019 – Ofcom Study

24th Jan, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

ISP BT UK to Honour Ultra Cheap Ultrafast Broadband Mistake

24th Jan, 2020 (4 Comments)

BT has kindly agreed to honour the incredibly cheap FTTP and G.fast based “ultrafast broadband” (FTTP / G.fast) packages that were recently sold to a “small number of customers.” Unfortunately the packages had been incorrectly priced due to a “technical error” but those who benefited can still enjoy the savings.

Council Deal Helps Cityfibre’s Northampton Full Fibre Rollout

24th Jan, 2020 (5 Comments)

The Northampton Borough Council (NCC) has reached a new master wayleave (access) and datacentre agreement that will help to boost Cityfibre’s on-going £40 million roll-out of a new 1Gbps capable Fibre-to-the-Home (FTTH) broadband network in the town, which is being supported by UK ISP partner Vodafone.