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Articles for Category Tag - voip

Voiceflex Launch SoGEA Phone to Replace Landlines for UK ISPs

17th February, 2021 (8 Comments)

Telecoms carrier Voiceflex has launched a new product – SoGEA Voice, which is aimed at broadband ISPs that are looking to replace their old traditional landline phone services with a new IP based solution on Openreach’s Single Order Generic Ethernet Access (SoGEA) products.

Challenge for UK ISPs as Ofcom Forces Emergency Video Relay Service UPDATE

16th February, 2021 (13 Comments)

Ofcom has today opened a further consultation on their plan to force all communications providers – seemingly including broadband ISPs that may not even provide phone services – to offer a “free” 24/7 emergency video relay service in order to help users of British Sign Language (BSL) to talk with the emergency services.

Sky Broadband Finally Fixes VoIP Timing and DHCP Router Bugs

11th February, 2021 (20 Comments)

Customers of UK ISP Sky Broadband may be pleased to learn that the provider is now deploying a new firmware (software) update for their latest SR203 and SR204 Sky Hub wireless routers, which the provider says should finally fix two of last year’s biggest bugs with VoIP timing and DHCP networking.

BT Launch Alexa-enabled Home Phone for UK Broadband Users

9th February, 2021 (22 Comments)

Customers of UK ISP BT, specifically those who take out their new VoIP style Digital Voice product (typically offered as a phone solution alongside broadband packages), will soon be able to access the operator’s new ‘Advanced Digital Home Phone‘ handset that comes with Alexa Built-in (Amazon’s smart voice assistant).

Businesses Unprepared for the End of Traditional Phone Lines

3rd February, 2021 (17 Comments)

A new survey has warned that 24% of UK businesses (33% for SMEs) aren’t aware of the plan to withdraw traditional copper line phone services (PSTN – WLR, LLU SMPF etc.) by December 2025, which will see both homes and businesses being migrated over to a modern all-IP based network for broadband and voice connectivity.

London ISP Community Fibre Launch New Home Phone Service

12th January, 2021 (8 Comments)

London focused broadband ISP CommunityFibre, which is currently rolling out a 3Gbps Fibre-to-the-Premises (FTTP) network to a good chunk of the UK’s capital city, has today launched a new IP-based (VoIP) Home Phone service to optionally accompany their internet access packages.

BT to Continue Discount for Landline Only UK Phone Users

10th December, 2020 (5 Comments)

ISP BT has voluntarily proposed to Ofcom that the protection it handed to UK consumers who take their landline-only phone service in 2018 (i.e. lines without broadband), which among other things cut the monthly rental from £18.99 to £11.99, should be continued for a further 5 years. We can’t see that being rejected.

ISP iDNET to Migrate Entire UK Phone Network to All-IP with BT

23rd November, 2020 (6 Comments)

UK broadband ISP iDNET has today announced that they’ve signed a 5-year deal with BTWholesale to help migrate their entire “phone network” to an all-IP solution in advance of the 2025 digital switch-over (when old analogue phones services are due to be withdrawn).

ISPA Reveal Winners of the 2020 UK ISP Internet Industry Awards

18th November, 2020 (1 Comment)

The UK Internet Service Providers Association (ISPA) has just unveiled the winners of their 22nd annual 2020 internet industry and broadband awards, which among other categories saw CommunityFibre scoop the win for “Best Consumer ISP“, while Jurassic Fibre secured “Best New ISP” and Gigaclear won “Best Rural ISP.”

ISP BT Change Digital Voice Calling for Local UK Numbers

17th November, 2020 (30 Comments)

Broadband ISP BT appears to have begun informing customers about a “small” forthcoming change to their new Voice-over-Internet-Protocol (VoIP) style ‘Digital Voice’ service (often supplied alongside FTTP or SOGEA based hybrid fibre packages), which will change how you dial when calling a local number.

End of Daylight Saving Time Negates Sky UK VoIP Timing Bug

26th October, 2020 (6 Comments)

The change to Daylight Saving Time (DST) on Sunday, which saw clocks go back by 1 hour, has given some customers of UK ISP Sky Broadband – specifically a few of those with a VoIP based Sky Talk service and the SR203/204 (Sky Hub) router, a reprieve from an otherwise on-going timing bug.

New home being built with bricks on white background

New Build Focused UK ISP FibreNest to Enhance Voice Services

15th October, 2020 (1 Comment)

Property developer Persimmon Homes has announced that their sibling ISP FibreNest, which caters for many of the new homes they build via a Fibre-to-the-Premises (FTTP) broadband network (around 10,000 connections so far), has signed a deal with business telecoms provider Gamma to improve their voice services.

Clearing Up Confusion Over the BT FTTP Digital Voice Transition

26th September, 2020 (44 Comments)

Some of those trying to take one of UK ISP BT’s ultrafast Fibre-to-the-Premises (FTTP) based home broadband packages have been left confused by how the provider is handling the transition to their new VoIP style ‘Digital Voice’ service, which stems from the fact that it isn’t yet available to every Openreach based full fibre line.

ITSPA Reveal the 2020 Best UK VoIP Provider Award Winners

25th September, 2020 (0 Comments)

The Internet Telephony Services Providers Association, which represents the United Kingdom’s Voice-over-Internet-Protocol (VoIP) phone industry, has today unveiled the winners of their annual 2020 ITSPA Awards event. This year the awards were presented online, due to the current COVID-19 crisis.

Giganet Launch Home Phone Service to Complement Full Fibre

25th August, 2020 (2 Comments)

Hampshire-based UK ISP Giganet has today launched two new phone services for their home broadband customers (i.e. Home Phone and Virtual Landline), which allows customers to keep their existing number and handset, albeit without the need for expensive BT phone lines.

Ofcom Propose Changes to UK Mobile and Landline Call Charges

13th August, 2020 (0 Comments)

The way we all use UK landline phone and mobile calling services is changing and as a result Ofcom are today proposing changes to their regulation via the new Wholesale Voice Markets Review 2021-26 (WVMR), which among other things will set new caps on call termination charges and deregulate other areas.

ISP Sky Broadband UK Preps Firmware to Fix VoIP Timing Bug

4th August, 2020 (6 Comments)

A recent update to Sky Broadband’s latest SR203/204 Sky Hub wireless router appears to have caused a bug for the ISP’s VoIP using customers, which results in a 1 hour time difference on DECT handsets that can sometimes prevent calls from reaching the customer. But a fix is coming, even if we don’t know when.