Tiscali Boots 500 Heavy ADSL Users
Posted: 09th Feb, 2005 By: MarkJ
Following on from yesterdays news, we now learn that Tiscali has issued service termination notices to over 500 customers for excessive use of their broadband ADSL connection (over 30GB per month):
The ISP says the bandwidth "hogs" have gorged on between 30 Gig and 150 Gig a month. At the same time, the average Tiscali UK punter uses less than a Gig a month.
In a statement the company said: "Like other ISPs Tiscali has a small proportion of very heavy users. This group of less than one per cent currently hog around 30 per cent of total bandwidth.
"It is therefore necessary for us to protect the service for the other 99 per cent considerate users by establishing an acceptable guideline for use and serve notice of termination, which we are able to do within the scope of our current and previous Terms and Conditions, for those who are affecting the quality of service for the rest."
Typically the ISP claims that the cap of 30GB "is currently only a guideline", although this will come as little solace to those about to find themselves without an ISP. Not that Tiscali was ever a good choice anyway. More @ The Register.
The ISP says the bandwidth "hogs" have gorged on between 30 Gig and 150 Gig a month. At the same time, the average Tiscali UK punter uses less than a Gig a month.
In a statement the company said: "Like other ISPs Tiscali has a small proportion of very heavy users. This group of less than one per cent currently hog around 30 per cent of total bandwidth.
"It is therefore necessary for us to protect the service for the other 99 per cent considerate users by establishing an acceptable guideline for use and serve notice of termination, which we are able to do within the scope of our current and previous Terms and Conditions, for those who are affecting the quality of service for the rest."
Typically the ISP claims that the cap of 30GB "is currently only a guideline", although this will come as little solace to those about to find themselves without an ISP. Not that Tiscali was ever a good choice anyway. More @ The Register.
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