BT Suspends Broadband Abusers
Posted: 24th Mar, 2006 By: MarkJ
BT has begun 'suspending' roughly 4,000 customers from its broadband ADSL service because of their excessive usage (around 100GB per month):
Letters have already been sent to those fingered by BT with the telco insisting that the overwhelming majority of its users are unaffected by this move. It seems that these "exceptionally heavy users are in consistent breach of BT's fair usage policy and have failed to respond to requests to contact BT to discuss the matter."
As a result, BT has warned that these punters will have their broadband services suspended from 21 March and is bracing itself for a stack of calls from people who wake up to find that their broadband line is dead.
Unlike many providers, BT does provide a "usage guideline", which is clearly stated on the packages (e.g. £29.99 product recommends 40GB etc.). Consequently their move is justified for those frequently using far in excess of this level on a regular basis. More @ The Register.
Letters have already been sent to those fingered by BT with the telco insisting that the overwhelming majority of its users are unaffected by this move. It seems that these "exceptionally heavy users are in consistent breach of BT's fair usage policy and have failed to respond to requests to contact BT to discuss the matter."
As a result, BT has warned that these punters will have their broadband services suspended from 21 March and is bracing itself for a stack of calls from people who wake up to find that their broadband line is dead.
Unlike many providers, BT does provide a "usage guideline", which is clearly stated on the packages (e.g. £29.99 product recommends 40GB etc.). Consequently their move is justified for those frequently using far in excess of this level on a regular basis. More @ The Register.
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