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Karoo (KCOM) Begins 24Mbps Broadband ADSL2+ Upgrades
By: MarkJ - 17 July, 2008 (8:29 AM)

Karoo, a Hull based ISP and division of Kingston Communications (KCOM), has issued an important 'Service Status' update announcing a major network upgrade from ADSL to ADSL2+ broadband technology over the next two months:

15-07-2008 09:53:29 - Karoo network upgrade
During the next two months we will be upgrading our broadband network to ADSL2+, the New Generation of Broadband services. This will mean faster, more stable broadband connections for our Karoo Lite, Mid and Pro customers.

We will be carrying out the work between midnight and 7am to reduce any inconvenience to customers. The work will be carried out in two phases, during the first, some customers may experience a short interruption of no more than 2-3 minutes to their broadband service. During the second phase, customers may experience an interruption of up to 45 minutes while the upgrade takes place.

What do you need to do?
Customers on Karoo Lite, Mid and Pro do not need to do anything to take advantage of this change, as they will be switched over to the new technology automatically and completely free of charge.

However, you may want to check http://www.karoo.co.uk/hardwarecompatibility to make sure your broadband equipment (modem / router) is compatible with the new services. All new hardware from Kingston Communications is compatible, though some old routers and USB modems may not give you the full benefits of the new technology. Check out our website to make sure!

If you are on an older Karoo package visit http://www.karoo.co.uk/broadband to see which of our new Karoo packages will suit you best.

Alternatively, you can call 01482 602300 and we’ll get you switched in no time!

The move is being seen as a natural response to BT's recent introduction of ADSL2+ products, which Entanet began filtering out to the consumer market earlier this week. Further UK ISP's are expected to follow suit during August and September. Credits to Thinkbroadband for the link.

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