Posted: 01st May, 2003 By: MarkJ
UK cable operator
Telewest may have gained 310,000 broadband customers, yet their latest financial report shows that the overall figure has still reduced by 15,000 (Total = 1.74 Million):
According to Telewest, customer losses are to be expected, because of the "focus on broadband, cash generation and profitable customers". Unless this is a euphemism for cutting off bad debtors, we think this is a poor argument. Since so much of Telewests cost are sunk (literally, in the ground) even low paying customers should increase marginal profits at relatively little cost.We won't bore you with the rest of the financial stuff, suffice to say that things are as changeable as ever, yet should be positive over the longer term. More @
The Register.