Aquiss Reviews

I used Aquiss for almost an year, from January to November 2008. It is amazing that I never had any technical problem with that ISP at all. Speed was always high, no dropouts and very low latency that allowed me to play online without issues.

Eventually I left Aquiss after they sent me an e-mail about dowloading p2p stuff. I felt like they were watching me about what I was downloading.

My next ISP, Be Broadband, was the ultimate nightmare in comparison, which deserves it's own review.

After I cancelled Be, I considered coming back to Aquiss, but I didn't because one very special reason. When their lines are busy, they simply say: "our lines are extremly busy at the moment, please try again later" so you have to keep wasting your time trying, instead of being placed in a queue. I consider this an unacceptable practice.

If you a lucky to have your setup right from the begining, you will have a very good experience with Aquiss. But when you ever need technical support, it can be very frustrating.

Crap!! Got disconnected and they took a month! To get me back up and running. Then after a week, same thing happend!

Always have an excuse to try and con you outta money!

Started the migration process with a nice chat to Martin.

Service starts next week so watch this space.

I have been with Aquiss for a while now and would recomend to anybody looking for a broadband provider that listens and cares about its customers.

In my opinion you will not find better support elsewhere which is provided by a dedicated team that work around the clock monitoring the support desk and at the helm is the big boss Martin, where else would you find help and support being provided directly by such a high ranking member of the company.

I would recomend this company to anyone looking for a fast, friendly and reliable Internet Provider.

As an Internet user who requires an ISP that cares about the interests of their clients, I have been very happy with the unparalled service and quality of product Aquiss have provided me with. Their entire business model has been extremely well thought out that you know you are dealing with a professional business that has your interests at heart.

If, like me, you want a no-risk professional Internet solution with sysadmins available on the other end of the phone who aren\'t just speaking robots then look no further as Aquiss have clearly set the benchmark.

reliable,quick but expensive...still you get what you pay for and after tiscali this is worth it

It seems boring to award 10 out of 10 for everything but the service you get is worth the extra cost! I\'ve had to use technical support, a panic phone call one Monday morning, the phone was answered by a human after a couple of rings! The problem turned out to be my fault but the support guys bend over backwards to help.
You also get a sense of community with this ISP. Yes it\'s a little geeky but the knowledge of the users in the forums is 1st rate!
Bottom line is if you want a fast reliable connection with back-up there is no where else to turn!

Fantastic speed and customer service

Can\'t fault this ISP any problems i had were minor and soon sorted.
Pricewise higher than i have paid in the past.
THIS ISP DOESN\'T HAVE AUTO BILLING THEY SEND YOU AN EMAIL AND YOU PAY BY WHAT EVER MEANS VERY STRANGE this is the only black mark.

I\'ve been with these nearly a year and can recommend them to anybody.
Rock solid connection, near instant reply from support when I\'ve needed them which is hardly ever at all.
All in all one of the best and glad I found them.