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Full Star Full Star Full Star Full Star Empty Star
3 Reviews
Value
Full Star Full Star Full Star Half Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Full Star Full Star Half Star Empty Star
Services
Full Star Full Star Full Star Half Star Empty Star
Posted: 18th Dec, 2020    By: Economyofeffort
Full Star Full Star Full Star Full Star Full Star
I inherited this Kijoma connection when I moved to a new house. Soon after moving in, I found out that the previous occupants had Kijoma but that BT had since made Fiber to the the house available. As it was Fiber to the house and not just the cabinet I ordered from BT. After two months of waiting and a visit from the BT engineer I still had no BT connection but was already being charged. BT gave me a different answer every time I called and waited in their useless customer services queue for 30 mins each time. Eventually after four months they told me that the best they could give me was a 1mb older connection even though all my neighbours have FTTP. In the meantime I was using the old Kijoma connection which was connected the same day I ordered it. I had been a bit sceptical about Kijoma as I imagined that a wireless broadband could not be as good. Whilst BT messed me around and I spoke to various call centres in India it became apparent that I should have just stuck with Kijoma. I cancelled the BT connection and have had a flawless Kijoma connection for two years since then. I pay about £22 per month including telephone for an advertised speed of 50mbs which tests at 49mbs. The supplied router is a really good commercial grade one (although it looks basic). When you speak to Kijoma you actually get someone who is in your local area. Price is excellent.

Time With Provider: 2 Years
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
Posted: 13th Nov, 2012    By: J4MO
Full Star Half Star Empty Star Empty Star Empty Star
This internet service we have had for many years now, and it has never worked properly. I do online gaming, and i constantly disconnect from games. Also, when attempting to contact them, you never get through, and by leaving an email, you get also no response. Moreover, the price is ridiculous compared to other ISPs that offer not only a better service with larger bandwidth, but also cheaper prices. In conclusion, this is a highly fluctuating service, with terrible reliability!

Time With Provider:
Package Name:
Value
Full Star Empty Star Empty Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
Posted: 28th Apr, 2008    By: Rob
Full Star Full Star Full Star Full Star Full Star
I have been using the Kijoma test network in North Bersted since January 2005 and the service is good. I can get ADSL here but i was always getting viruses and other nasties which was costing me a fortune in repair visits.

Their service has a firewall, anti virus and spam filters for email and the email is very fast too.

I have only had two issues which were when they added a new mail server (emails were delayed for about 24 hours) and when they increased the speed available (offline for about 20 mins).

Mark

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Half Star
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