My area has just been upgraded to fiber and previously having a very long line and barely able to get 1Mb the decision to move to something faster was easy.
I didn't want to move to BT and although i'm paying a little bit more per month, I know that the service I will receive will be immeasurably better.
Engineer came and did the install and was here for 3 hours after some BT cockups! but thankfully got me working. Initially was shown a speed of 12Mbit which was a little disappointing but after BT tinkered with the green cabinet which is outside my house i now have the full 40Mbit which is just simply amazing.
Thoughtput is consistent and can now do things that I have never done before. My friends would bang on about iplayer and ch4od, about how good it was and I could barely open the player, let alone stream anything. Funny now too as they're only able to get 10Mb at best. Green with envy.
It was also nice to see that I was offered a half price installation as a thank you for my loyalty in staying as a customer. I ordered a preconfigured router, which arrived well on time, 4 days before and worked out of the box.
A very easy experience, just how things should be making one very happy customer.
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