ISP Reviews by beckys bluff

Started well, but.....

Went swiftly downhill. Sucked in by the low price & above average customer service it sure was a welcomed changed from the living hell of dealing with Orange. As a handy note NEVER ever use Orange for broadband.
All went well with m.a.f for about 6 months then errors started happening with monthly invoices & my speed dropped to almost nothing. Getting in touch is not the hard part, getting an intelligent response is. They do try & do have knowledgeable persons within their ranks but until you get contact with one of these well informed folk the customer service can be VERY frustrating (a bit hit & miss).

I eventually forgave them only for m.a.f to slip up again early this year throwing credit charges left right & centre when i had not used a credit card to pay.
Over time i am realizing that there support is getting poorer & poorer & there charges for extra bandwidth are more than double most other ISP's @ £2 per GB.

As a heavy user 5GB per month was never gona be enough for my house hold & you can definitely get better value else where.
Overall m.a.f are far better than the dreaded Orange & if your only a light-med user you could do a lot worse.
But for medium - heavy use (gamers included) I cannot recommend them as they do not represent good value for me (anyways).

Biggest mistake of .... your life!

*WARNING* DO NOT EVER GO WITH ORANGE
not even if they offer you free broadband with your mobile contract, put simply they are a complete waste of space.

Worst customer service in existence. Barely audible Indians who have no clue about broadband, pc's, or routers & just spiel off a appallingly inadequate script. They fail on an unmeasurable level. Like a bunch of retarded robots.

The ISP award for *INFINITY amounts of EPIC FAIL* goes to Orange.

Do NOT go there, your sanity depends on it.