I've had issues with talktalk for a long time regarding their broadband. Random periods of no connectivity and slowdowns every day!
I have tried calling over and over, nothing gets fixed, the only response seems to be from a fella in an Indian call centre running through a script. The call centre operatives appear to have no technical training what-so-ever and so being an IT professional talking to them is exceedingly frustrating. I've been offered a new router to fix my problems (I've tried three already) or offered £2 off a month for six months (offensively poor response!) but only if I renew my contract for a further 18 months... yeah right!
I've even tried their community website and posted  screenshots of speed tests and active RX rates from my router with NO RESPONSE!!!!
Never, ever, ever use TalkTalk. Untrustworthy, uncaring and unhelpful.
	 	 	 		
				    	 	 		      
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