ISP Reviews by DannyEvans

Been with Virgin media for a number of years now. 18 months ago I started to notice my connection was not stable. If I played a game online my ping would shoot up through the roof rendering the game unplayable. If I tried to stream Netflix in the evening the stream would buffer constantly

Spent 6 months arguing with virgin media who sent me engineers to tell me nothing was wrong. After 6 months they told me I needed to upgrade as my 250mb package couldn't handle the 14 online devices in my house?? That are obviously not all on at the same time?

Rather nieve I took the agents word and signed up. As you guessed it made no difference. Tommorow is a year to the day they signed me back up and I've been arguing with them since.
Multiple engineers have been out, multiple new hubs. Try tell the engineers the issue is not in the property, they just plug their little monitor into the wall and tell you it's fine
Have a forum post running for months with no response from virgin. Finally had a cable repull which did nothing. An engineer finally checked the cab 6 weeks ago and found an snr/utilisation issue. Same day fix, wasn't done. Told.fixed today, still nothing. Been on chat today, one tells me there is no outage reported. Next one tells me there is? Now I'm stuck in a contract for another 6 months as they won't cancel it!