The following page displays a list of all the broadband ISP reviews posted by Dja1000 (display name) to this system. Reviews can be edited by both the author and admins.
◉ ISP Reviews by Dja1000
Zen Internet (Broadband Fixed Line)
Posted: 28th Aug, 2020
By:
Dja1000
Title: Degraded service
Been with zen for 3 years and they were fine up till I had a problem.
Getting them to answer the phone or an email is a task in itself. They have left me now with no service for 7 days, and each day when I call I am on hold for 40 minutes.
They sell a premium service but BT do not provide them feedback or keep them in the loop and Zen are unable to push then to get resolution, they are a middleman offering no value.
Do not pay the premium to join this service,
Time With Provider: 3 Years
Package Name: FTTP
Getting them to answer the phone or an email is a task in itself. They have left me now with no service for 7 days, and each day when I call I am on hold for 40 minutes.
They sell a premium service but BT do not provide them feedback or keep them in the loop and Zen are unable to push then to get resolution, they are a middleman offering no value.
Do not pay the premium to join this service,
Time With Provider: 3 Years
Package Name: FTTP
Value
Speed
Support
Services
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