ISP Reviews by dm1277

I can only reiterate what the other reviews on here have mentioned. A&A were incredible in helping me get connected. I'm amazed I've never heard of them before. They are excellent and I can not recommend them enough!

After an exceptionally painful experience with BT during lockdown, A&A were a breeze to deal with. Got through within minutes and speaking to Michael actually felt human and real for once. Real as it should be when speaking to someone over the phone. I didn't have to speak to random untrained agents, being put on hold, listening to scripted generic responses, constantly being transferred around in a call centre everytime.

Michael at A&A helped me navigate the minefield of installing a new line with Openreach and within weeks I was up and running! It was a site to behold, 3 Openreach vans, one being a cherry picker, 4 engineers, my building looked like a construction site!

Avoid any large corporations such as BT, they are all about mass numbers and profits. With the amount of negative reviews here I’m surprised they are still allowed to operate. They should be thoroughly investigated due to mal-practice and their catastrophic failures.

A&A are absolutely amazing and will LISTEN to your individual circumstance. Can't recommend them enough!