I wanted to change my internet contract because Virgin is expensive with old customers. So, I did some research on who is in my area, I contacted the one that seemed most convenient Community Fibre. I called them, they gave me a new contract, made an appointment with the engineer. Two engineers came and told me the same is not possible to install anything, they sends the report in front of me.
I call to cancel the contract, they tell me it's cancelled, they send me an email saying it's cancelled.
A few days later they send me an email asking how the service is going.
All the emails they send are no replay, I call again, they pass me left and right. until a guy assures me that the contract is cancelled for sure. I cannot tell you how many time this repeated, I call, I write emails, they assures me that the contract is cancelled and is not, they lie unashamedly. I warn them not to dare to take money, they did it anyway. Moral of the story, never use them ever, don't give them your bank details, and spread the voice they are the worse scammer on the market. If I could give them less that 1 star I would, gladly.
Time With Provider: 1 Weeks
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