I've had 3 happy years with Zen. A solid 65mbps down most of the time and roughly 20mbps up. Any contact I've had with them has been dealt with by efficient and knowledgeable staff. Also they don't filter the internet, which is great.
But I'm leaving for Vodafone. This is purely down to price. Zen are £47 a month Vodafone are £21 as an existing customer with £85 cashback. That's £553 over 18 months and I can't turn that down. Wish me luck on Vodafone, I might need it.
Time With Provider: 3 Years
Package Name: Unlimited Home