ISP Reviews by gsuk

Have been with AAISP on a number of occasions. In terms of the actual internet service received, this has always been spot on.

Of late I feel the area that always lacks with AAISP is when something goes wrong. There's not always the urgency given to get things resolved. And certain members of staff can be rather rude and unprofessional when dealing with matters.

The technical support can at times be questionable in relation to an issue and also can be very counter productive to getting a resolution to a problem.

Based on recent experiences with AAISP I am currently considering my options to once again leave them. Simply based on the lack of progress to resolving a problem and unclear direction from them as to what they will do to resolve things.