The following page displays a list of all the broadband ISP reviews posted by JBaker (display name) to this system. Reviews can be edited by both the author and admins.
◉ ISP Reviews by JBaker
Andrews & Arnold (AAISP) (Broadband Fixed Line)
Posted: 25th Mar, 2022
By:
JBaker
There have been some setup problems ( faulty kit ). Their sales and tech support have been excellent.
I sent in a low priority ticket asking for some info on a Sat night, expecting an answer Mon or Tues which was fine for what I needed and a representative replied and sent the info within a few mins. I felt guilty for disturbing her Sat evening.
The moral of this is, when you submit a ticket even a not important / routine ticket they answer quickly.
Excellent, but as a customer we must respect them when we raise a ticket.
Time With Provider: 2 Months
Package Name:
I sent in a low priority ticket asking for some info on a Sat night, expecting an answer Mon or Tues which was fine for what I needed and a representative replied and sent the info within a few mins. I felt guilty for disturbing her Sat evening.
The moral of this is, when you submit a ticket even a not important / routine ticket they answer quickly.
Excellent, but as a customer we must respect them when we raise a ticket.
Time With Provider: 2 Months
Package Name:
Value
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Support
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