ISP Reviews by katrina

I moved to TitanADSL from Tiscali 2 moths ago, and will be moving somewhere else shortly again.

I'm 700m from the exchange and have 4MB speed (on ADSL 24). How good is that?

Also, I find it rather annoying that one day (2 weeks after the service started), without any warning, they just cut me off because I didn't set up a direct debit.
I paid for that month already - they collected the payment 2 weeks before the migration.

When I phoned to find out why they did it, I was told (or rather shouted at for 10min) that I signed a contract and agreed to this, which is utterly not true, as I arranged the migration over the phone.
Also, there is NOTHING about direct debit setting in their T&C.

I paid for the month, and they just cut me off, how right is that?

It may also be useful to add that they do not provide anything to ease the migration.
Just a letter with router settings, which were typed wrongly anyway.