I had a problem setting up my VOIP phone on my FTTP broadband, phoned technical support and they went into my router and sorted out my problem, all working within 5 minutes. I have a technical background and was seriously impressed.
Much cheaper than my previous mobile broadband and landline setup.
If you think A&A are expensive remember you get what you pay for.
Probably not for technophobes, but from my experience A&A are very helpful.
Found out by accident today that A&A have doubled my data allowance at no extra cost, no fuss, bother or contract changes, just more data.
If only Andrews and Arnold were running the country everything would just work as it should do!
Time With Provider: 6 Months
Package Name: Home::1 FTTP